Utility Billing Forms & Instructions

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STARTING SERVICE AT A HOME IN AMERICAN CANYON?

  1. Review the Residential Instructions 
  2. Review the Procedure for Turning on Water 
  3. Complete the Application form: Water/Sewer Service Application (residential)
  4. Mail, Fax or email your completed application according to the instructions

STARTING SERVICE AT A COMMERCIAL ADDRESS IN AMERICAN CANYON?

  1. Review the Procedure for Turning on Water
  2. Complete the Application form: Water/Sewer Service Application (commercial)
  3. Mail, Fax or email your completed application

NEED TO SET UP SERVICE FOR GARBAGE, ELECTRICITY AND TELEPHONE?
Click here to get a list of helpful numbers.

HAD A WATER LEAK?
Find out about the City's Water Leak Credit Policy.

NEED HELP SETTING UP YOUR ACCOUNT ONLINE? 
Before contacting Customer Service, click here to review additional information that can help guide you through the process.

TEMPORARY HYDRANT WATER METERS FOR CONSTRUCTION
The City of American Canyon encourages use of recycled water for all temporary hydrant meters used for construction and irrigation within the City’s potable water service boundary. Recycled water can be obtained through the City of American Canyon or Napa Sanitation District located at 1515 Soscol Ferry Road, Napa. 

To apply for a temporary meter please click here for the application.  Completed applications should be submitted to the Utility Billing Department.

 

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